AI Chatbot for Schools
School admin teams spend hours answering the same parent and student questions. An AI chatbot handles admissions queries, event questions, and policy information automatically — freeing your staff for what matters.
What a school chatbot handles automatically
Admissions enquiries
Explain the application process, grade availability, assessment dates, and required documents.
School fees and payment
Provide fee schedules, payment methods, and bursary application information.
Term dates and calendar
Answer questions about term start/end dates, school holidays, and exam periods.
Uniform requirements
Detail uniform requirements, where to purchase, and dress code policies.
Extra-curricular activities
List available sports, clubs, and programmes and how to enrol.
Transport and pick-up
Explain bus routes, taxi routes, and after-care arrangements.
Event information
Answer questions about upcoming school events, concerts, sports days, and parent evenings.
Contact and location
Provide office hours, contact numbers, and directions to the school.
Emergency procedures
Explain the school's communication plan for emergencies and early closures.
Frequently asked questions
What types of questions can the school chatbot answer?
The chatbot answers questions about admissions procedures, school fees, term dates, uniform requirements, extra-curricular activities, event schedules, transport arrangements, and any other information you upload to its knowledge base.
Is the chatbot safe for use in a school environment?
Yes. Novafy AI only responds based on content you explicitly upload. It does not generate information outside your knowledge base and does not collect sensitive student data beyond what your privacy policy permits.
Can it help with the admissions enquiry process?
Yes. The chatbot can explain your admissions process, grade availability, application requirements, assessment procedures, and deadlines — answering the most common admissions queries instantly without phone calls to the admin office.
How does it handle urgent matters like child safety issues?
The chatbot is configured to immediately escalate any urgent or sensitive matters — such as safeguarding concerns — to a human and to provide emergency contact information. It is not designed to handle crisis situations autonomously.
Can parents interact with the chatbot in languages other than English?
Novafy AI responds in the language of the content you upload. For multilingual school communities, you can upload FAQs in multiple languages to ensure all parents can access information.
How is the chatbot set up for a school?
Your school admin team uploads the school handbook, admissions information, event calendar, fee schedule, and FAQs. The chatbot is then embedded on your school website. Most schools are live within 48 hours.
Reduce your admin team's workload — today
Schools using Novafy AI answer the majority of parent and prospective family queries automatically, 24 hours a day.
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