Simple, transparent pricing
Plans starting at $29/month. AI included in every plan. No per-agent fees. Cancel anytime.
For freelancers & small teams
- 1 AI chatbot
- 1,000 conversations/month
- AI customer support
- AI voice agent
- Widget customization
- Knowledge base
- Email integrations
- Priority support
For growing businesses
- Up to 3 AI chatbots
- 6,000 conversations/month
- Advanced AI automation
- AI voice + multilingual
- CRM integrations
- API access
- Analytics dashboard
- Auto-refresh knowledge base
- Advanced widget customization
- Email support
For agencies & serious businesses
- Up to 10 AI chatbots
- 15,000 conversations/month
- Advanced workflows
- Webhooks & full API access
- Dedicated onboarding
- SLA support
- Daily auto-sync
- Priority AI processing
- White-label option
- Email support
All plans billed monthly via PayPal. Cancel anytime — access continues until end of billing period.
Pricing FAQ
Is AI included in all plans?
Yes. Every Novafy AI plan includes full AI-powered responses trained on your knowledge base. There are no AI add-on fees — unlike competitors who charge extra for AI features.
Are there per-agent fees?
No. Novafy AI charges a flat monthly fee regardless of how many team members access the dashboard. This makes it significantly cheaper than per-agent tools like Zendesk or Intercom as your team grows.
Can I upgrade or downgrade my plan?
Yes, anytime. Upgrade when you need more conversations, downgrade if your needs change. There are no long-term contracts — all plans are billed monthly.
What happens when I hit my monthly conversation limit?
You'll be notified when approaching your limit. You can upgrade your plan to continue receiving new conversations. Existing conversations are not affected.
Is there a free trial?
Yes. Sign up for free and configure your chatbot. You'll see how the platform works before committing to a paid plan.
What payment methods are accepted?
We accept payment via PayPal, which supports all major credit and debit cards. All plans are billed monthly with no annual commitment required.